Response Resources


Call 211 for Texas Health and Human Services questions.

City Hall

We are fully staffed and working to serve our community. Please call 903-856-3621 if you would like to speak with city staff. Limited access is for public and employee protection.

City Parks & Baseball Fields

City Parks & Pavilions

Social gatherings of 10 or more in the parks are prohibited and could result in a fine or jail time. Please practice social distancing at the playgrounds and pavilions. 

City Baseball Fields

The baseball fields at Fair Park are closed to the public at this time due to the Governor’s executive order.

Centers for Disease Control & Prevention (CDC)

The CDC website includes:

  • How to protect yourself
  • What to do if you are sick
  • Resources for the community
  • Updated information on COVID-19 cases in the U.S. 

Take a look at the COVID-19 Frequently Asked Questions for Animal Owners (PDF) for animal COVID-19 information.

Federal Emergency Management Agency (FEMA)

The FEMA website includes Rumor Control Information - know facts!

Changes due to #COVID19 can be challenging and stressful for everyone. Know that the Disaster Distress Helpline is available for you and your loved ones in case you need to talk.

Crisis counselors are standing by 24/7, 365 days a year.

  • Call 800-985-5990/TTY: 800-846-8517
  • Text: "TalkWithUs" to 66746

Find tips and resources about managing stress from the CDC website.

Federal Resources includes information on

  • Benefits and grants
  • Communications and businesses
  • Education
  • Health and safety
  • Housing
  • Money and taxes
  • Scams and fraud
  • Travel and transportation
  • Voting and elections

Local Health

University of Texas (UT) Health

The UT Health website includes updates on hospital visitations, contact numbers and online appointments.

Texas Health & Human Services

Texas Health and Human Services Website

Austin - Texas Health and Human Services has launched a 24/7 statewide mental health support line to help Texans experiencing anxiety, stress or emotional challenges due to the COVID-19 pandemic.

This new resource offers COVID-19-related mental health support for all Texans. People can call the Statewide COVID-19 Mental Health Support Line 24 hours a day, 7 days a week toll-free at 833-986-1919.

Open Texas

Open Texas - links to all of the types of businesses and requirements to open

COVID-19 Case Count & Map

COVID-19 Reported Cases Map


What if you are sick? Visit the CDC website for online answers.

World Health Organization (WHO)

WHO Website